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Healthcare practice guide

Billing, Books, and Payroll for Home Health and Hospice Agencies

Episode timing, face-to-face documentation, and payroll that spans visits, mileage, and states.

Home health and hospice revenue depends on documentation that happens in someone's living room. Missing face-to-face encounters, late OASIS submissions, and episodes billed outside the payment window are the three failures that hold the most cash, and all of them are calendar problems before they are billing problems.

Your practice

Set once — every healthcare tool below pre-fills from it and it stays with you for this visit.

Days in A/R target
Under 45

Medicare-heavy agencies settle slower

Documentation compliance
100% target

Face-to-face on file before billing

Denial rate benchmark
8-12%

Most home health denials are documentation, not coding

Where the money leaks

Face-to-face documentation

A missing or late physician encounter voids the episode. We track the requirement per admission.

Episode and RAP timing

Periods billed outside the payment window are reduced or denied outright.

Visit-to-payroll mismatch

Clinicians paid for visits that were never billed, or billed at the wrong discipline rate.

How we run it

  1. 1

    Admission documentation check

    Face-to-face, plan of care, and certification verified before the first billable visit.

  2. 2

    Episode calendar

    Every period tracked to its payment window with alerts before the deadline.

  3. 3

    Visit reconciliation

    Scheduled visits matched to completed visits matched to billed units, weekly.

  4. 4

    Multi-state payroll

    Field staff wages, mileage, and per-state withholding handled with the billing so both agree.

  5. 5

    Cost report support

    Books structured so the annual cost report is an export, not a reconstruction.

Payers we bill every month

  • Medicare
  • Medicare Advantage plans
  • State Medicaid waiver programs
  • Managed long-term care plans
  • Private pay and long-term care insurance

Questions we get

Other settings we serve

Written analysis reviewed by a senior revenue cycle lead. No PHI required to start.

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