Healthcare practice guide
Billing, Books, and Payroll for Home Health and Hospice Agencies
Episode timing, face-to-face documentation, and payroll that spans visits, mileage, and states.
Home health and hospice revenue depends on documentation that happens in someone's living room. Missing face-to-face encounters, late OASIS submissions, and episodes billed outside the payment window are the three failures that hold the most cash, and all of them are calendar problems before they are billing problems.
Your practice
Set once — every healthcare tool below pre-fills from it and it stays with you for this visit.
- Days in A/R target
- Under 45
- Documentation compliance
- 100% target
- Denial rate benchmark
- 8-12%
Medicare-heavy agencies settle slower
Face-to-face on file before billing
Most home health denials are documentation, not coding
Where the money leaks
Face-to-face documentation
A missing or late physician encounter voids the episode. We track the requirement per admission.
Episode and RAP timing
Periods billed outside the payment window are reduced or denied outright.
Visit-to-payroll mismatch
Clinicians paid for visits that were never billed, or billed at the wrong discipline rate.
How we run it
- 1
Admission documentation check
Face-to-face, plan of care, and certification verified before the first billable visit.
- 2
Episode calendar
Every period tracked to its payment window with alerts before the deadline.
- 3
Visit reconciliation
Scheduled visits matched to completed visits matched to billed units, weekly.
- 4
Multi-state payroll
Field staff wages, mileage, and per-state withholding handled with the billing so both agree.
- 5
Cost report support
Books structured so the annual cost report is an export, not a reconstruction.
Payers we bill every month
- Medicare
- Medicare Advantage plans
- State Medicaid waiver programs
- Managed long-term care plans
- Private pay and long-term care insurance
State rules we work under
Medicaid programs, payer portals, and payroll rules change at the state line. Pick your state for the specifics.
AHCCCS (Arizona Health Care Cost Containment System) · Phoenix, Scottsdale, Mesa
State billing detailMaineCare · Portland, Bangor, Lewiston-Auburn
State billing detailNJ FamilyCare · Newark, Jersey City, Princeton
State billing detailNorth Dakota Medicaid · Fargo, Bismarck, Grand Forks
State billing detailOregon Health Plan (OHP) · Portland, Salem, Eugene
State billing detailApple Health · Seattle, Bellevue, Tacoma
State billing detailTexas Medicaid · Houston, Dallas–Fort Worth, Austin
State billing detail